Almost every time I see NAVL they have another pinball machine on the truck. I've been to their dock and have seen many other pinball machines. They ship a lot of pinball machines all have been with legs on.
The fact that we only see these threads once every long while is a good thing.
It can happen with legs on, or off, or on a pallet or not. That's not the issue. The issue is finding a company that will pay actual insurance, and not this pennies on the pound BS.
Sometimes, NAVL can be a pain in the ass, but they have always paid. I've never seen someone post that NAVL destroyed their game, they bought the insurance, and was stiffed. Sometimes people had to fight or follow up, but they always made it right.
If anyone else has ever had another experience I'd love to hear it.
It sucks your game didn't make it okay, but the damage isn't that bad and NAVL will pay as long as he shelled out the extra $40 or so bucks for insurance. Right now, not much of an issue.