(Topic ID: 259832)

Mysterious discount being applied in my shop/store

By wrd1972

37 days ago

Topic Stats

  • 11 posts
  • 7 Pinsiders participating
  • Latest reply 37 days ago by wrd1972
  • No one calls this topic a favorite


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    #1 37 days ago

    I am seeing a near 95% discount being applied to my items in my store. I checked the prices on my items, and they are correct. However if a customer adds an item to cart, there is a massive discount being applied. Also i dont have any discount codes active.

    Any idea why this is. Its holding up orders in my store.


    #2 37 days ago

    i checked two pinside shops including yours and I see the discount so I assume this is happening to every pinside shop.

    Untitled (resized).png

    #3 37 days ago

    I noticed it on another guys store too this morning...It seems to be across ALL shops.

    #4 37 days ago

    "Buy buy buy!"

    #5 37 days ago
    Quoted from jarozi:

    Buy buy buy!

    I was just thinking the same thing! Lol

    #6 37 days ago

    Anyone file a bug report with robin ?

    #7 37 days ago

    Appears to be fixed on my end. Can anyone else confirm?

    #8 37 days ago
    Quoted from wrd1972:

    Appears to be fixed on my end. Can anyone else confirm?

    seems to be fixed on my end too.

    #10 37 days ago

    Thanks for the mention, which brought this to my attention. There was a database issue causing this issue (along with some poorly written code by yours truly).

    I have just fixed the issue and all should be back to normal.


    #11 37 days ago


    On a slightly different matter. When I accept an order in my Pinside shop/store, I typically provide additional info. But if a customer replies to me from within the store, I dont get a notification that the customer is requesting additional info through the Pinside site, but I do through email which I do not prefer. I would rather get this notification in a similar manner as getting a PM. I have been scorched twice due to this becasue I was expecting to see a notification in the bar at the top right of the screen.

    So in short. Is it possible to get notified when a customer is trying to contact me from within the Pinside Shop by way of the bar at the top right... similarly as a PM?


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