(Topic ID: 259832)

Mysterious discount being applied in my shop/store

By wrd1972_PinDoc

4 years ago


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    #1 4 years ago

    I am seeing a near 95% discount being applied to my items in my store. I checked the prices on my items, and they are correct. However if a customer adds an item to cart, there is a massive discount being applied. Also i dont have any discount codes active.

    Any idea why this is. Its holding up orders in my store.

    Thanks

    #2 4 years ago

    i checked two pinside shops including yours and I see the discount so I assume this is happening to every pinside shop.

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    #3 4 years ago

    I noticed it on another guys store too this morning...It seems to be across ALL shops.

    #4 4 years ago

    "Buy buy buy!"

    #5 4 years ago
    Quoted from jarozi:

    Buy buy buy!

    I was just thinking the same thing! Lol

    #6 4 years ago

    Anyone file a bug report with robin ?

    #7 4 years ago

    Appears to be fixed on my end. Can anyone else confirm?

    #8 4 years ago
    Quoted from wrd1972_PinDoc:

    Appears to be fixed on my end. Can anyone else confirm?

    seems to be fixed on my end too.

    #10 4 years ago

    Thanks for the mention, which brought this to my attention. There was a database issue causing this issue (along with some poorly written code by yours truly).

    I have just fixed the issue and all should be back to normal.

    Thanks!

    #11 4 years ago

    robin

    On a slightly different matter. When I accept an order in my Pinside shop/store, I typically provide additional info. But if a customer replies to me from within the store, I dont get a notification that the customer is requesting additional info through the Pinside site, but I do through email which I do not prefer. I would rather get this notification in a similar manner as getting a PM. I have been scorched twice due to this becasue I was expecting to see a notification in the bar at the top right of the screen.

    So in short. Is it possible to get notified when a customer is trying to contact me from within the Pinside Shop by way of the bar at the top right... similarly as a PM?

    Thank

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