Quoted from sbskins:Also, the right outlane post rubber was blocking the ball from properly draining out the right outlane, the ball didn't have enough room to drain. Very strange, but we managed to fix the problem by unscrewing that post, and screwing it back in while applying pressure to the post in the opposite direction, the ball drains just fine now.
I wish mine were setup this way. How good I could be if the ball couldn't hit the outlane.
Congrats on being thrust into a great hobby. Most of the people here are very helpful, so use the resource if you have questions. Enjoy your new machine!!