Quoted from Mitch:I'm more then happy with everything especially your updates, shipping and customer service. It's been a great experience since the beginning and can't wait till there done. Although I haven't paid yet or had it shipped I'm 100% sure it's going to go smoothly dealing with you and will gladly buy more mods from you in the future.
I'm on a mission to prove that people doing pinball projects are capable of communicating with their customers!
Seriously, it's not that hard. Anyone who says they can't take 10-15 minutes out of their week to send an email to the people supporting them is full of it. I work full time (in front of a computer all day if my Pinside posting wasn't a clue!) I have a family, including a daughter who's been home sick all week, and I do these projects at night or in my free time. Still find time to keep people updated. And I know from the responses I get how much people appreciate it, which just motivates me to keep doing it.
Now for a really long haul project a weekly update might be overkill, but personally I feel like if you're taking people's money you owe them to keep them involved. I didn't even take pre-order funds for this project, I'd feel doubly committed to updates if I had though. If you want to be secret and work at your own pace, hey great. Don't take money from people first!
I'm definitely going to explore it, but no promises on timeline or anything. I have some other things I've started that I really want to finish before starting anything new, this hammer project was a bit of a derail, didn't know it would turn into so much work when I posted this thread.