I posted this as a reply in another thread but wanted to post a new thread as well. This is my personal experience.

I only get on Pinside once every month or two, I keep saying I will get on it more, but with 4 kids, I am always busy. However, I will say that its time for me to talk about my MM LE experience... I have LE #642 of 1000. I'm not sure how to sign up for the MMR club that I read about. . . but here's my experience on everything:

My dealing with Rick have been nothing but positive ... I am a home collector, not a business, and thus at a disadvantage as I don't travel to shows around the country... I still was able to talk to Rick several times at the beginning. While things started roughly for the MMR project, Rick hired Jim to help with the MMR project. Through all of the delays and everything that happened Jim has returned EVERY phone call and email that I sent.

When it was time for my game to ship and there was a question Doug Score from the factory in Chicago called me personally and then the game shipped and its here.

There were some frustrating moments in the MORE THAN two years it took to get my machine. I heard about many people cancelling their orders. I remained positive and worked with these guys and was very happy in the end.

No one in this world is perfect ... so the real way to judge people is by HOW they deal with issues when they arise... Rick realized he needed help and he hired Jim ... I for one am happy in the end (even though there were truly some frustrating times in the middle).

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I'm still happy with it (despite the dirty bottom)... Lol... Patience does pay