Quoted from Schwaggs:Never had 3 in mine but do get 2 in there once in a while. The code is pretty smart in that if a few single pulse ejects don't empty the elevator, it rapid fires a few times. That always clears 2 balls for me.
Wow, I have the same problem with 2 or even 3 balls getting stuck but mine doesn't do that rapid fire clearing procedure.
Oh
My Kiss pro has the same fault with Gene's head. My telescopic magnet has never been so busy!