Hi,
2 of my friends, along with myself, all received our new GZ premiums and the end of October. Mine has a manufacture day of 10/13, and I suspect the other 2 are the same or close. We all got them from the same distributor on the same day. All 3 have the same issues; game sometimes launches 2 balls in the shooter lane, and also, sometimes the ball gets "hung up" on the bridge. Non have us have found the solution or called Stern tech support yet. Has anyone else experienced these issues with a new GZ premium and know the solution? Thanks in advance for any tips.