Quoted from huo:
I've checked all switches to make sure they were working and not stuck. This game had several mods. Backglass led kit, lit flipper buttons, topper lighting, shaker motor, speaker lights. Game appears to have low plays.
* Ball over
I'm not sure what causes this exactly. But the flippers die and the ball is over while it is in play. The only thing I've noticed (possibly) is there's 1 ball locked in the coffin. At some random time and it's not repeatable, the ball ends. This recently started happening.
* Snake biting the ball
I'm not certain how to adjust the jaw. I called support and have the manual but can't figure out how to adjust the height of the jaw, if this is the solution to this issue. I've had a pro in the past and this was pretty easy on that. Premium is more complicated. I have it currently disabled. But the ball would go up the tongue, not going all the way in and slowly fall back down to the right in the mouth, the snake bites the ball. Without it disabled I tried testing the jaw with the coin door open, that got old. Then disabled.
* Not all balls register when hitting Sparky
With the glass off I can't replicate it. It must be fast balls not setting off the opto. I've reseated the connectors on the opto board and blew air at the sensors in case there was any dust. Did a switch test but all tests I did were successful. About 1/5 balls don't register.
Has anyone run into these issues?
Wow man. I bought a Metallica LE and have all these problems. I'm such a newb too.... glad I found this thread. Did you ever solve everything? (Oddly enough previous owner says he never had any of these....)