If they are using a pup trailer the driveway is not a problem. A 53’ box trailer could make it, if backing from the right side of the road.
Either case, do they have a lift gate? If not, I don’t know how you get it out of the trailer.
Opening it up outside may be your option. A hand truck likely won’t work well with a small pallet.
Kind of curious how you solve this. “Inquiring minds want to know”.