Quoted from cheshirefilms:
I never said that it should. I think you should be made whole for the decal tears- no questions asked.
As for the other damages- if this really happened at the factory, I think it should be remedied by the Company-
I cant believe such injury would be allowable and signed off by anyone let alone possibly multiple people.
Its just beyond my experience to see NIB items with quality control approvals on cabinet dings, broken bits and the like-
I'd just as likely believe the shipper injured/tampered with your package under such circumstances.
I hope- either way- you're made whole and in double time speed.
A shipper, attempting repairs on a game and then somehow repackaging without that being obvious would be extraordinary. These boxes are stapled shut - if the shipper removed all the staples and tried to re-staple in the exact same holes with the same type of staple, I suppose ... They would also have to re-strap both the game, and the packaging materials (head to bottom cabinet, box to pallet, topper to box and pallet) as it came from the factory to hide the evidence. As someone who has bought CGC games before, a shipper wouldn't get that past me. As someone who is involved in LTL shipping all day for my work - this is not something that I have ever seen a reputable carrier attempt. They will play the fool sometimes and try to pass off obvious shipping damage on the consignee, but more often, they just fess up and admit that something happened. They have insurance for these situations anyway. I am interested in plausible causation, and solutions too! This is not a plausible one. The simplest answer is usually the correct one.
I think CGC just fell down on this one. Maybe they are rushed because of customer expectations vs the admitted delays, and mistakes happen when one is rushed. The cracked decals ... this is so obvious, I'll sum up again - vinyl over wood joint = likelihood of eventual failure of vinyl. Maybe the REALLY careful decal installers at CGC can do such a careful job that this reality is delayed, or maybe even avoided ... and, the slap-dash installers, not so much. But, more likely, this VERY WEAK cosmetic link (vinyl over wood joint) manifests dependent upon temperature extremes during deliver, how carefully the game is handled during it's time on pallet, or ... just because weak links in anything have a tendency to fail.