Quoted from MrSanRamon:
My AFMr was damaged during shipment, I refused to accept it and CGC & my dealer made good without any hassles.
When the next AFMr was sent to me the topper was damaged. I kept that game and refused to accept the topper. Again, CGC & my dealer made good without any hassles.
While this is a bummer, I have no doubt that CGC will make good for you.
So if theres no visual damage to the box (or boxes if u include the topper) do you open the box and inspect before accepting?