Stern is failing to address a chronic issue on this game -- the Vengeance plastic -- that oddly they address with a Service Bulletin on Guardians of the Galaxy Pros, and eventually mid production. On Guardians, the plastic above the Orb shot can shatter as a result of a ball striking the plastic with huge force when the drop target resets. They address this with a metal bracket that crosses over the drop target beneath the plastic.
Oddly, they have not address this problem on Star Trek, which is even worse in my opinion. Both ST's I've owned, as well as all 3 I'm aware of on location, have shattered the plastic above the Vengeance Drop/magnet. The problem is that this plastic is far more than aesthetic, as it prevents balls from getting lofted and wedged between the top of the kicker coil and the vengeance ship mount. Worse yet, because of the way this plastic breaks in the center, eventually failing at the screw posts at each of the front corners, you end up with pieces of plastic doing wonders as they're dragged all over the playfield.
I'm begging Stern to PLEASE release a similar metal bracket and address the same exact root problem, as the GotG service bulletin. I'm also asking any metal-savvy folks here if it would be possible to create a narrow metal cross-brace with 2 screw hole mounts, similar to the one in the above link. A very inexpensive mod (and metal strip with 2 holes) that I know would sell quite well.
Example plastic after I just (yet again) replaced it. Added washers on the screw holes last time thinking that was the issue, but it's definitely the drop target.