Quoted from Grizlyrig:Give them a chance to fix the issue for everyone involved.
Mike
Fair enough but ignoring his requests for help for weeks on end the inexcusable. CGC is not handling this particular issue well at all.
(Topic ID: 153265)
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Medieval Madness
Williams, 1997
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Quoted from teekee:There were a few guys that I know of that actually received fully populated drop in playfields...
No direct experience but I recall reading that Stern was quite resistant to sending out new playfields in that case, so only the most persistent customers got that resolution. That said, I doubt Stern just ignored requests for help (unless and until the customer posted to complain on Pinside).
Quoted from vid1900:Try cutting up a plastic milk jug and see if it defuses the light enough to make a difference.
Try stacking 2 slices also.
Another approach would be putting a bit of cotton torn off of a cotton ball up under the insert to diffuse the LED light (I've done this successfully on the flasher domes on my Shadow since LED flashers are a bit bright). Of course if the LEDs are putting out a lot of heat that might be a long-term concerns for the cotton balls, but if you're just using it for a couple of minutes to see if diffusing the light helps with the problem, might be worth a shot.
1 month later
Quoted from jackofdiamonds:Its a shitshow.Original MM prices are creeping back up as a result.
Thinking of selling yours?
1 month later
Not sure the context but here's a (second hand) report that someone got CGC to send them a new playfield:
https://pinside.com/pinball/forum/topic/hey-stern-are-you-serious/page/15#post-3204454
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