MMR Shipping... How/When/Who

Quoted from tdunbar:
Lloyd responded immediately but PPS nor CGC never did, so just their nature and at least I can play the game which is playing great besides having no shaker.

Kudos to Lloyd, but I wouldn't let PPS and CG off the hook so easily with that's "just their nature". In my book, that's totally unacceptable from a customer service standpoint.

#305 9 years ago

BOB

MrSanRamon

Pinside member

San Ramon, CA

19y 107K 3,489 6

Quoted from tdunbar:
Lloyd responded immediately

With my issue, Lloyd responded immediately too, nice guy.

Robert

#306 9 years ago

KAZ

dkazz1

Pinside member

Kewaunee, WI

11y 51,150 640

Quoted from jfh:
Kudos to Lloyd, but I wouldn't let PPS and CG off the hook so easily with that's "just their nature". In my book, that's totally unacceptable from a customer service standpoint.

But Jfh, Lloyd is their designated front line tech support service person, at this point what else could the other two do? They are taking care of the issue, what else do you want from them?

#307 9 years ago

TIM

lapean111

Pinside member

St Paul, MN

11y 56,550 906 4

Quoted from dkazz1:
jfh said:
Kudos to Lloyd, but I wouldn't let PPS and CG off the hook so easily with that's "just their nature". In my book, that's totally unacceptable from a customer service standpoint.

But Jfh, Lloyd is their designated front line tech support service person, at this point what else could the other two do? They are taking care of the issue, what else do you want from them?

Agreed.

#308 9 years ago

NIL

Nilroc

Pinside member

Vancouver, BC

11y 80,900 2,562 3

A message to JFH:

image.jpg

#309 9 years ago

BOB

MrSanRamon

Pinside member

San Ramon, CA

19y 107K 3,489 6

Quoted from dkazz1:
Lloyd is their designated front line tech support service person, at this point what else could the other two do?

Exactly.

#310 9 years ago

KMP

Kkuoppamaki

Pinside member

10y 81,800 2,048

Quoted from mmlpin1:
Has anybody ordered and heard from Twisted Pins?

Hooray, just heard from Travis that my MMR will be in the allocation he'll be getting. The pin should ship in 4-5 weeks!

#311 9 years ago

JFH

jfh

Pinside+ Addict

Quoted from dkazz1:
But Jfh, Lloyd is their designated front line tech support service person, at this point what else could the other two do? They are taking care of the issue, what else do you want from them?

The way the original post was written, it seemed there was no response for days. That's unacceptable.
It was pretty clear on the PPS forum that the poster was upset.

#312 9 years ago

PUD

pudluther

Pinside member

Aiken, SC

14y 68,400 641 4 22

Quoted from Kkuoppamaki:
Hooray, just heard from Travis that my MMR will be in the allocation he'll be getting. The pin should ship in 4-5 weeks!

same here. finally a light at the end of the tunnel.

#313 9 years ago

FOX

foxtj24

Pinside member

Stillwater, MN

10y 73,400 910 10 51

They posted over a week ago that there was 50 sitting on the dock. Have they shipped any of them yet? I Know zero was shipped last week and my distributor says none so far this week either.

#314 9 years ago

PAB

Pablito

Inactive member

Unknown

10y 34,400 154 2

There is definitely a lull. My guess is that CGC wanted to see if there were any major issues with the first few games before they send out more. Not sure why they would box up another 50 though if that was the case. Maybe the damsel tower or shaker motor issues pointed out so far were present in more MMRs off the line. Just speculating of course.

#315 9 years ago

NAT

NathanP

Pinside member

Lenexa, KS

12y 45,150 986 11 8

A shipment was supposed to go out today but did not. It is scheduled to go out tomorrow. We shall see.

#316 9 years ago

MSC

Flake

Pinside member

Dawsonville, GA

13y 62,650 452 9

Mine went out yesterday, so some are indeed leaving Chicago.

#317 9 years ago

GEM

Silverballer

Pinside member

14y 88,300 3,238 51

You know, I want to say something positive in this thread but it is getting more difficult each week. I see that a few of us have received our games but most have not. I am supposed to be in the first batch from my distro and have been told 1-2 weeks on the two occasions that I have inquired. 1-2 months would of been a more appropriate answer. I now realize that the distro's are as clueless as we are as far as time frames go. Waiting on pinball machines is hard.

#318 9 years ago

000

DCfoodfreak

Pinside+ Pro!

12y 115K 9,912 8 15

It is hard but in a few months we will have our games and be ready to buy AFMr and MBr.

#319 9 years ago

MPV

BenetBoy78

Pinside member

11y 104K 1,036

Quoted from DCfoodfreak:
It is hard but in a few months we will have our games and be ready to buy AFMr and MBr.

I hope you are correct. I might add those with The Hobbit as a pin to have in a few months. Also hoping Cactus Canyon gets redone.

Anticipation.....

#320 9 years ago

ROB

RobT

Pinside member

13y 129K 21,266 3 40

Quoted from DCfoodfreak:
It is hard but in a few months we will have our games and be ready to buy AFMr and MBr.

Huh? You said you "don't like those old games" anyway!

#321 9 years ago

000

DCfoodfreak

Pinside+ Pro!

12y 115K 9,912 8 15

I said a lot of things and yet...

#322 9 years ago

ROB

RobT

Pinside member

13y 129K 21,266 3 40

Quoted from DCfoodfreak:
I said a lot of things and yet...

Me too.

We're a damn fickle bunch!

#323 9 years ago

TOY

mario_1_up

Pinside member

Fairbank, IA

11y 80,800 2,350 24 8

Mine will be arriving monday. Was supposed to be delivered last friday. But i can handle it. Should be a good way to wrap up the weekend. Going to the mgc picking up a new metallica then having a new mmr monday.

#324 9 years ago

NAT

NathanP

Pinside member

Lenexa, KS

12y 45,150 986 11 8

I am number ten down the list after tomorrows shipment silverballer. You should be a few ahead of me. Hopefully we will get our games in the next couple weeks before the Stern move. This is just getting ridiculous.

#325 9 years ago

YBX

yancy

Pinside member

West Dundee, IL

11y 122K 7,208 25

Quoted from NathanP:
This is just getting ridiculous.

Counterpoint: the fact that someone is building a 1997 pinball machine in 2015 is ridiculous, in the best way. You've waited 18 years for an MM. What's a few more weeks, or even months?

#326 9 years ago

YME

PaulCoff

Pinside member

Northern California, CA

11y 77,100 2,057 9

Quoted from Silverballer:
I now realize that the distro's are as clueless as we are as far as time frames go. Waiting on pinball machines is hard.

Agree.
Just waiting for things to go "HOT" at the terminal. The 3 things I worry about is the shipping price when picking up, condition of box (determines how it was shipped) and minor common tweeks to be done.
What has been some shipping quotes so far (terminal or home delivery)?
thx

#327 9 years ago

JEF

sandersj

Pinside member

Mine should ship tomorrow.

#328 9 years ago

FOX

foxtj24

Pinside member

Stillwater, MN

10y 73,400 910 10 51

I have been told mine would ship tomorrow everyday for almost a month now. Tomorrow never comes.

#329 9 years ago

UUG

minnesota13

Pinside+ Frequent

12y 61,650 1,474

My machine, part of a individual order of three has shipped (all three,) tracking shows it is close to our local distribution center and is expected to arrive mid-week.

#330 9 years ago

JMG

Pintucky

Pinside member

Bowling Green, KY

13y 85,300 2,306 18

Quoted from foxtj24:
I have been told mine would ship tomorrow everyday for almost a month now.

I have been told mine would ship 'this week' for the past 12 weeks!!!

#331 9 years ago

NAT

NathanP

Pinside member

Lenexa, KS

12y 45,150 986 11 8

Quoted from yancy:
Counterpoint: the fact that someone is building a 1997 pinball machine in 2015 is ridiculous, in the best way. You've waited 18 years for an MM. What's a few more weeks, or even months?

You gotta understand Yancy, as pintucky and fox have described we have been told for two months now that our games will ship next week. Distributors have no idea why our games are sitting on the docks for weeks at a time.

#332 9 years ago

bklossner

Pinside member

11y 37,150 190

I learned on Monday that there a big-ass box heading from Chicago to San Francisco to my address with a pinball machine inside it. Crap, now I need to find room.

It's a dilemma I'm not sad about having. Holy hell, it's actually happening.

#333 9 years ago

JEF

sandersj

Pinside member

All I know from JJP is that "the shipping company has the paperwork". I haven't gotten a tracking number yet but that sounds suspiciously like a near term shipment date.

Quoted from foxtj24:
I have been told mine would ship tomorrow everyday for almost a month now. Tomorrow never comes.

#334 9 years ago

DGB

worldofglenn

Inactive member

Petaluma, CA

12y 33,650 281 6

Mine is sitting at my distributor right now, and for excellent reason.... I'm avoiding having it show up the day before my wedding anniversary. Not that she opposes my little hobby, but sometimes, timing is everything.

And yes, I'm having one of those holy hell, it's actually happening moments as well !

and let me ask..... if anyone has any advice on the best place to pick up a pair of Louboutin's, please please let me know! That should keep her happy.

#335 9 years ago

JEF

sandersj

Pinside member

I just got the tracking number from JJP. Mine should arrive tomorrow (Wednesday the 15th). For reference I was JJP sales order 1101. First day reserved, last July paid up. I am going to wear that bitch OUT tomorrow night. The kids may get to stay up late.

#336 9 years ago

RYN

S37VEN

Inactive member

West Caldwell, NJ

11y 37,800 860 3 15

Ugh. I'm 1308 and paid up in July. I thought payment placed you in JJP's queue. At this point my wife thinks I got scammed. Anyone want to buy my spot?

#337 9 years ago

LWJ

reynolds531

Pinside+ Frequent

Denver, CO

9y 51,650 347 13

Quoted from yancy:
Counterpoint: the fact that someone is building a 1997 pinball machine in 2015 is ridiculous, in the best way. You've waited 18 years for an MM. What's a few more weeks, or even months?

You said it. One of the Holy Grails of pinball and so many complaints. In the big scheme of life happenings, on a scale of 1-10, how bad is a delay in delivery? 0.25? 0.3? If you disagree, feel free to toss out your number. I ordered one of the last LEs and it will be what it will be.

#338 9 years ago

YME

PaulCoff

Pinside member

Northern California, CA

11y 77,100 2,057 9

Just got the info... 4/20 is going to be "MADNESS" this year.
imagesCA1VZ3K5.jpg

#339 9 years ago

PEZ

pezpunk

iScored

Bristow, VA

11y 103K 7,008 4 20

Quoted from sandersj:
All I know from JJP is that "the shipping company has the paperwork". I haven't gotten a tracking number yet but that sounds suspiciously like a near term shipment date.

i was told that in february. :/

#340 9 years ago

PEZ

pezpunk

iScored

Bristow, VA

11y 103K 7,008 4 20

Quoted from sandersj:
I just got the tracking number from JJP. Mine should arrive tomorrow (Wednesday the 15th). For reference I was JJP sales order 1101. First day reserved, last July paid up. I am going to wear that bitch OUT tomorrow night. The kids may get to stay up late.

order #1086, paid since July, and still waiting for something more than "probably next week!" for the last few months. i am black trim, though, which i assume is the hold up.

#341 9 years ago

JEF

sandersj

Pinside member

Yup, I'm gold trim.

#342 9 years ago

HEY

indypinhead

Pinside member

12y 119K 6,376

Quoted from sandersj:
For reference I was JJP sales order 1101. First day reserved, last July paid up.

#1184 here...paid in full the 1st week of July.

But I have BLACK trim...

#343 9 years ago

BEN

drgnlair

Pinside member

Rochester, NY

11y 45,150 604

I am invoice #1033 first one with silver from Jack and I am payed since July. Waiting is the name of the game.

#344 9 years ago

epthegeek

Pinside member

Muskego, WI

11y 141K 7,532 11

Hey, is anybody paid since July?

/nobody cares

#345 9 years ago

GEM

Silverballer

Pinside member

14y 88,300 3,238 51

Quoted from epthegeek:
/nobody cares

In this thread the appropriate term is noone cares.

#346 9 years ago

JFH

jfh

Pinside+ Addict

at this point doesn't matter when you paid, only that you get what you paid for!

Nice to see games being shipped in greater numbers.

#347 9 years ago

JFH

jfh

Pinside+ Addict