PPS did not allow payments by credit card. Don't know about other distributors.

It was actually the coin mech issue, and that really wasn't the issue. The issue was Rick's total lack of transparency and his blowing off of legitimate questions about an issue he caused and insisted his research said wasn't a big deal.

If the game had been announced without coin mechs, it would have blown over quickly. But when you take them off the game after deposits became non-refundable, claiming it would only be an issue for a few, refuse to back that up and ignore the logical question of "if so few are impacted, why not just send mechs to those customers?", people began to see he wasn't as straight forward as he seemed.

All that "if you have a question, just call" talk was just a ploy to get people to stop asking questions Rick didn't (and still doesn't) want to answer. In hindsight, maybe a good move on his part, because as long as people were focused on the coin mechs, they weren't going to figure out the game was slipping 4-6 months.

I agree with your post in general, but this comment is laughable. Rick has been anything but transparent and bailed out of pretty much any substantive Pinside discussion when people started to realize that.

If that's true, the rude awakening for PPS will be how few will spend $8k for a remake other than MMr.

That ship has sailed. Future PPS titles need to be in the $4k-$6k range or they won't stand a chance in the current market.

Emails can be easily overlooked. Send a certified letter.

If he emails any more, he will get less.