Quoted from stangbat:Jack called me. I understand his situation and he understands mine. I'm not sure what I'm going to do. I can say that he took the time to talk to me for 40 minutes on July 4th to try and explain the situation to a customer and I appreciate it.
This pretty much sums up my experience with jjp as well, I've heard quite a few horror stories but my personal experience has always been positive and I've never had a problem reaching them to speak with them. Jack called me back about 5 minutes after I left him a message on Sunday, Memorial Day weekend. Any message I've left for Jen is usually responded back to within an hour or two. I've found their customer service to be outstanding, but again, these are only my personal experiences
Northfield, MN
