I had a bad winding in my MMR LE Gold shaker motor which never ran from day one (Sat March 28th)and when I tested it Monday March 30th, the motor was getting proper voltage and was connected properly. It ran in the test mode only when I started by hand pushing the end weight. I did this twice and then on the third time hand starting it I ran it for about 1 minute and I started to smell smoke and the shaker stopped turning. Disconnected the shaker and reported it Tuesday and still waiting for reply from an issue ticket I turned in to Chicago gaming. So waited 2 full days now to see if they will send a new motor. Lloyd Olson was the only one who answered my questions. My issue ticket agent from Chicago Gaming on the trouble ticket said Doug Duba President. Since I am not hearing anything from Chicago Gaming or PPS I decided to spill my beans in hopes of getting a new motor which I thought they would respond to immediately and send one.
I wonder if the shipping delay has anything to do with my issue of my shaker motor burning up. You would think Chicago Gaming would want to get my burnt shaker back pronto to investigate to see if this could be a hazardous issue but no word. Strange on their part but playing a waiting game again