I had a bad winding in my MMR LE Gold shaker motor which never ran from day one (Sat March 28th)and when I tested it Monday March 30th, the motor was getting proper voltage and was connected properly. It ran in the test mode only when I started by hand pushing the end weight. I did this twice and then on the third time hand starting it I ran it for about 1 minute and I started to smell smoke and the shaker stopped turning. Disconnected the shaker and reported it Tuesday and still waiting for reply from an issue ticket I turned in to Chicago gaming. So waited 2 full days now to see if they will send a new motor. Lloyd Olson was the only one who answered my questions. My issue ticket agent from Chicago Gaming on the trouble ticket said Doug Duba President. Since I am not hearing anything from Chicago Gaming or PPS I decided to spill my beans in hopes of getting a new motor which I thought they would respond to immediately and send one.
I wonder if the shipping delay has anything to do with my issue of my shaker motor burning up. You would think Chicago Gaming would want to get my burnt shaker back pronto to investigate to see if this could be a hazardous issue but no word. Strange on their part but playing a waiting game again

I have an issue: My MMr has not shown up yet!

My issue ticket from CGC was #10 so probably not and there was another one that I saw with a scratch issue and PPS Rick said they are making scratch paint kits to be sent to those who found any.
I just don't like the delay in hearing what was being done with my issue.
My pin is playing fine and never have had the ball get stuck in the damsel tower, so I at least can play it without a shaker with no issues.

waiting on mine (black trim)

At least you know that some of us have them and it more than likely will be soon and hope it comes sooner than later.

True dat. I'm happy to be one of the last people in line to get my MMR. As someone who was the "first in line" to buy many products over the last 10 years and witnessed sometimes spotty quality control at launch, I've learned to be patient and wait until the initial kinks are worked out.

So the positive side for those of us still waiting for their MMR are probably more well-built machines as small adjustments get made.

Are you reporting issues on the PPS forum too?

Damn. Has anyone NOT had any problems out of the box with their MMR's.

I'm getting worried...

If you buy any NIB from any maker the chances are high that a few tweaks will be needed. It's the nature of pinball and the hundreds of mechs that come with them.

The shaker was the most powerful one I've ever experienced with factory settings.

Robert have you tried contacting PPS and/or Lloyd to see if it can be adjusted or if they just need to send out another assembly? The one I played a lot of never had this issue.

I feel for you early MMR owners. I was an earlier WOZ owner and it took some time to get everything hammered out.

I personally appreciate you guys helping CGC get this thing dialed in for years of great play. Hope your issues get resolved quickly.

Cheers.

Don't feel for MMRLE owners as most are playing and loving it. I had to adjust a switch and bend ball through oulet a little to prevent balls from not being kicked out. That's a small price to pay to be playing a brand new MMRLE right now.

it's amazing how familiarity breeds indifference. On the exact same night you guys are totally digging your new MMr games, I'm stealing the colordmd out of my MM to stick into Johnny Mnemonic. I'll get a new one for MM today, but for now, there's GOT to be a hotdog joint around here somewhere...

one day.........one day...

I got a stainless trim on order, after seeing the unboxing pics and such I'm getting real itchy! Congrats to all that have them and are enjoying them!

itchy-pinball-1.jpg

Quick question: Anyone have an issue with the drawbridge closing all the way? I have adjusted the push arms, and switches to push to the max for closing, but the "safety slot" they put in the push arm keeps the bridge from closing all the way. Is there supposed to be a spring or other helper to help it close? The only way I can see to fix it beyond what I have done is to reset the arm on the drawbridge itself, however the set screw would need to be moved further back and is blocked by the mounting assembly (i.e. either need to remove the entire assembly, or possibly the castle section to allow the door to swing further back). Can someone post a picture of their castle with door closed?

they are always part way open

Same as MM always open just a bit

Thanks guys! Given, now I feel like an idiot for playing with it for hours trying to get it to shut... I guess I'll put it back the way it was.

Thanks again!

I believe HEP has a trick to make the castle door close all the way.

thank you thank you thank you

Just got the much anticipated email that my MMR is included at the tail end of the first batch and should be ready for shipping in 4-5 weeks. I can hardly wait!

Mine has supposedly been on its way since the end of February! Haven't heard or seen a thing yet.

Will post on here when I get mine and what number it is.

Looking forward to any help needed from this, our 'support group'.

Mike in Kentucky

Anyone get an MMR this week?

I got mine today.

Awesome! I may get one down the road. The MMR plays fast and is super fun. Enjoy!

fyi...

damaged MMR delivery

https://pinside.com/pinball/forum/topic/help-right-now-damaged-mmr-delivery

Got mine (#167, ordered to JJP) on Thursday and installed it today. Some minor paint imperfection on legs and coin door, and the back right leg plate protector was not installed properly (I had to Dremel 2 bolts to install the leg properly) but very happy overall. I'm lucky to have no issue in the gameplay, and I did not have to adjust anything to play it and have fun !

What a pleasure to install a NIB MM(R)

Hope the rest of you guys will receive yours soon and enjoy it.

I was wondering how to access special settings menu, thanks a lot !

The four diagnostic buttons on the coin door. Please hold the "Escape" button down for 5 seconds or so.

LTG : )

Weird problem today... turned it on and got an operator message saying time/date not set, but game had my last score (and high score)- anyone have the same issue? Other than that, game plays great, but not sure I have it setup right (perfectly level horizontally, and 6.5 degrees tilt, but still can't make ramp shots easily - guessing that is normal?). Only issues I have are castle gate not closing, wizard hole needs adjusting (pops out most of the time without registering)- going to move the right guide to the left, and lane feed has issue with feeding balls- replaced two balls that had issue, but still needs adjusting, and finally catapult shot tends to bobble ball on ramp and drop back versus shooting all the way through. Costmetically great, only have cracks in speaker panel, and front decal is placed too far to the left (but they may all be like that). Any feedback?

Congrats on your new game! A few thoughts:

Have you tried adjusting the flipper strength? I don't own an MMR but think I've read this setting is in the diagnostics menu.

You may be on top of this already but this is an issue with the original MM as well, here's one of many threads discussing:
https://pinside.com/pinball/forum/topic/merlin-shot

MMR faulty manufacturing wiring...

https://pinside.com/pinball/forum/topic/mmr-setup-and-some-issues#post-2397527

Hi,

I have however some question on how to fine tune this game:
- the castle gate, 100% functional, is not fully closed in the up position. Is there an adjustment to make it fully closed ?
- the right troll is less sensitive than the left one, and needs to be hit harder to register the shot. Is it possible to adjust this troll ?
- sometimes, the ball enters the castle wall (the lock shot) but does not fall in the castle but stays stuck behind the wall. Is it a normal behavior ?

Thanks,
Leo.

1) Completely normal. It allows for some "slack" so that ball strikes don't break the gears and mechanism that raises and lowers the bridge.
2) Inside of that guy is a leaf switch that can be adjusted closer to make it more sensitive to hits.
3) No idea other than that isn't normal.

the drawbridge does not close fully. actually being partly open seems to help direct balls down into the moat rather than deflecting back over the moat. When its hit really hard it can actually close and go into the door frame. when this happens you gets lots of airballs on hard shots until it lowers.

The troll is just a normal leaf switch assuming its the same as original. just adjust the blades behind the head closer.

Normal, no, unheard of, no. you might be able to slightly adjust the ball guides to avoid this. It only "normally" happens on a really slow entry to the castle that manages to unluckily settle there.