Quoted from Bobsolete:

I have the same problem, but the loss of time and date happens vary sporadically. I put in a ticket and a month latter received and installed a software update. After a month of operation I lost the time and date again. There is still a problem. I have since put in another ticket and have not heard anything from CGC.
I just posted the following on the PPS forum:
CGC (Lloyd excluded) customer service sucks. I have had a ticket open for 18 days without a single response from my so called assigned pinball technician Ron Lukwinski. Lack of communication seems to be the normal way CGC conducts all facets of it's business. All the ticket has ever said is, being processed since xx days xx hours. The last time I put in a ticket for this same problem, it took 30 days and numerous emails to Lloyd for CGC to respond. I understand this is a difficult problem, but absolutely no communication is unacceptable. I'm worried for the future when something big goes wrong with the MMR.

Quoted from Bobsolete:

I have the same problem, but the loss of time and date happens vary sporadically. I put in a ticket and a month latter received and installed a software update. After a month of operation I lost the time and date again. There is still a problem. I have since put in another ticket and have not heard anything from CGC.
I just posted the following on the PPS forum:
CGC (Lloyd excluded) customer service sucks. I have had a ticket open for 18 days without

I have the same problem, but the loss of time and date happens vary sporadically. I put in a ticket and a month latter received and installed a software update. After a month of operation I lost the time and date again. There is still a problem. I have since put in another ticket and have not heard anything from CGC.
I just posted the following on the PPS forum:
CGC (Lloyd excluded) customer service sucks. I have had a ticket open for 18 days without a single response from my so called assigned pinball technician Ron Lukwinski. Lack of communication seems to be the normal way CGC conducts all facets of it's business. All the ticket has ever said is, being processed since xx days xx hours. The last time I put in a ticket for this same problem, it took 30 days and numerous emails to Lloyd for CGC to respond. I understand this is a difficult problem, but absolutely no communication is unacceptable. I'm worried for the future when something big goes wrong with the MMR.

Soooo any word on this issue? Mine is sporatic as well and the new year triggered it. Its relly just an annoyance but I would think an update of some sort would resolve it?

Quoted from pintechev:

Test fuses out of circuit with a meter. I would look at the power supply fuses first.
Marc

Quoted from pintechev:

Always start simple. Glad you have your game again!