The coin mech thing was way overblown. But I for one would be pretty pissed if I had faded inserts on a new $8k machine, and the company refused to swap for a proper playfield. And PPS/CGC's response to the issue was abysmal. They deserve every bit of blowback they get for this.
Quoted from Pimp77:
The ink thing is way overblown in my opinion. I think it was a batch of 20 games or so, and even those aren't that noticeable. I personally wouldn't be basing my decision on the ink issue. Besides, the new ones seem to be darker.
If it was really only 20 machines, CGC is insane not to have just swapped them all out. If all this happened over only a few machines, I'm at a complete loss to explain their behavior. They created a PR fiasco to save what, a couple of thousand bucks? As I've said many times, I think PPS received lots of undeserved flack earlier in the MMR process, but the way the faded inserts were handled has been ... less than impressive.