Although this situation is highly unfortunate, there is something to consider here.
The longer a new game sits in a box, the more chance there is age and moving damage that is undetectable, just like any game in storage.
A cardboard box is not a vacuum sealed, indestructible, climate controlled vault.
People that keep games NIB as a money investment is a pintarded gamble.
Garages and open warehouses do not save games from temperature variations.
Game distributors like to rotate their stock for a reason.
Anyone that has removed a new game that was part of old distributor warehouse knows what can happen.
Just like the term NOS (New Old Stock) does not mean undamaged.
Component damage on PCBs, water damage to the cabinet cannot be seen from the sides (even if on a proper pallet), rust on metal parts from moisture (such as the coin door, legs, side rails, and assemblies), batteries leaking, connector corrosion, switch malfunctions and failures, broken or age damaged backglasses, and all sorts of other nuances. This does not even consider than early production games never receive service bulletin update kits when things are discovered by the manufacturer.
Removing a game that has been in box for years means extra care has to be observed when setting the game up, and cross checking the game, not just installing the legs, dropping the balls in and powering up the game.