Ok, update time.
I received a call from a very friendly CGC tech specialist and I let him know everything I tried, all the above posts, and he said he’s never come across this issue and would have to research a little and call me back. A few hours pass and he called back and said no one he talked to has ever heard or seen this type of issue. He said he was going to ship me a replacement board for the back of the LCD and a new controller board for the LCD and cable. Well, I received it late today and did the swap and Voila, success. The blue Hz\resolution box came up on boot but then just went away after 5 or so seconds. The LCD controller board also now had the LED slightly lit, previously it would come on Green and then go away.
I think I might have discovered what the issue is\was but not 100% sure and do not want to test it out just in case I am wrong. I have attached two additional pictures, the first one (white wires showing) is of the board that came with my machine and the second one (blue wires showing) is the replacement board I received. Notice anything different? As you can see, the connectors are different from each other, the wire configuration and orientation. It turns out they are the opposite ends or swapped. I think what it means is my cable was connected backwards according to how the cable was plugged in on the replacement part, so if that’s the case, in theory I should just be able to swap the connectors or swap ends on my LCD controller board and cable so it matches the replacement part and it should work the same, if in fact there isn’t anything wrong with the boards.
What’s odd is that after I came up with my theory, I searched online for pics of the back box to see if I could see how the controller is setup and the only one I found (I think from Pinball News) had it the way my machine originally was, so don’t know what that means but it would be interesting to find out how others are setup.
I did have another issue that came up since my latest updates and it’s only happened twice with no pattern as to why. What would happen is the color chip would not be recognized and the machine would revert to just one color., and even in the CGC menu, the Colorize would have a No by it and wasn’t able to be selected\changed. To resolve this, I would just turn it off\on and the issue went away, so hopefully it was tied to this same issue of the cable being connected backwards.
Well hopefully this is case closed and here’s hoping there won’t be any other updates\issues surrounding this.
Thanks again everyone for all the help and suggestions and hopefully if anyone ever has this same type of issue, this can help them out.
Take care and be safe everyone.
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