Quoted from PinballHog:
Ok I adjusted the right troll mount just a little and it fixed the problem with the ball sticking. I'm glad I was under there working on it, because I noticed that one of the hex screws was left off of the left troll mount and the other screws were not tight and one was very loose already. I tightened all of them and replaced the hex screw that was missing. The left troll now just barely touches the rail when it's up. Is that normal? Thanks for all you guys help that's had this game for years!!!
i sure hope Stern & others are hearing about these little issues to adjust current/future manufacturing process.
does anyone know if there's a way to get this info to them?