(Topic ID: 201062)

Missing box from Dialed In?

By clg

6 years ago



Topic Stats

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#1 6 years ago

Just got my DI. I don't seem to have a key to the game (coinbox door) and there is no power cord. The only thing in the box other than the machine was the legs. Am I missing a box?

#2 6 years ago

The key for coin door is normally zip tied to shooter rod spring. Power cord would be either in box with legs or inside machine.
Did you get inside coin door by other means or you still locked out?
-Mike

#3 6 years ago
Quoted from Grizlyrig:

The key for coin door is normally zip tied to shooter rod spring. Power cord would be either in box with legs or inside machine.
Did you get inside coin door by other means or you still locked out?
-Mike

I have a zip tie but no key I really don't want to drill it. Hopefully jjp can send a new one but that means it's a brick the next couple weeks

#4 6 years ago

will they be able to send you a key that works in that lock? do they really track that?

i would probably drill it. it's $3 part. isn't it worth $3 to not have to wait 2 weeks to play it?

#5 6 years ago

OK so about 15 minutes after I posted this Jack rang me! He confirmed the key should have been on the zip tie on the shooter rod. After a bit of discussion quickest thing was for me to drill it and they would send a new one.

A bit later my daughter found the keys taped in a little pouch on the outside of the shipping box. Weird place but all good!

Amazing service and can't wait to play it!

#6 6 years ago
Quoted from clg:

OK so about 15 minutes after I posted this Jack rang me! He confirmed the key should have been on the zip tie on the shooter rod. After a bit of discussion quickest thing was for me to drill it and they would send a new one.
A bit later my daughter found the keys taped in a little pouch on the outside of the shipping box. Weird place but all good!
Amazing service and can't wait to play it!

Wow thats service.... wonder y the keys were moved....

#7 6 years ago

JJP customer service comes through again

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