I've heard the guy is difficult to deal with. The whole situation is a double edged sword. Its great that someone is replicating these play fields so users can bring their games back to life. Yet on the other hand he charges a lot of money for his product, and doesn't really care about quality control or customer service. I'm not sure why he doesn't inspect these play fields and rate/price them appropriately. Bottom line in this hobby most people are fine paying top dollar for a high quality product, and are pissed when it shows up looking substandard