Mirco pretending he’s never heard any complaints about his playfields is asinine. But this part I actually get - when the ice maker goes bad in your Samsung fridge you expect Samsung to take care of it, not pass the buck to the subcontractor that made the ice maker. JJP is ultimately responsible for the quality of the parts that go into their machines. If JJP is refusing to acknowledge a problem I get why Mirco as the sub-manufacturer isn’t jumping in to make things right himself.

Are you talking lawsuits? That's always a possibility but it's a lot more expensive and time-consuming than complaining on a forum.

Problem solved with the stroke of a pen.

They might not have much to worry about on that front -- despite all the hot talk here pinball owners don't seem to sue very often.