I ordered something from them a couple of weeks ago, and while I know they are across the pond and I shouldn't expect the order to be here yet, the tracking info they gave me was not valid and they haven't replied to my email asking about it (sent several days ago). Are they for real?

Cool. Thanks. They just responded to my second follow-up email and said that the package came back to them for some reason so they just reshipped it. Glad to know they're for real.

Still no package, still no valid tracking info. Awesome!

Yes, but they could at least give me tracking info that works. Or maybe send it correctly the first time so it doesn't get returned. Or let me know that it was returned without me having to ask. Or respond to emails in a timely fashion.

The package arrived yesterday!