(Topic ID: 263373)

Classic Arcades Decal Warning - Poor Quality

By Aquapin

4 years ago


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  • 18 posts
  • 12 Pinsiders participating
  • Latest reply 1 year ago by JethroP
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#1 4 years ago

I purchased a set of STTNG backbox decals from Ministry of Pinball. See images, the decals are a matte finish and the blue is way off. Ministry of Pinball attempted to just brush it off stating they were all like that and the blue would be off on all of them. They eventually offered to allow me to ship back to their US supplier, but when I asked for the name/address they dropped all communication (nothing since Feb 24th from them, I have reached out 3x since then).

These are not genuine/next gen decals; I confirmed with both Planetary Pinball and Mr. Pinball AU. Thought I would share this so others will hopefully avoid spending $100 on sub par product with poor customer service.
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#6 4 years ago

Update:
Since my original post, Ministry of Pinball has responded. The decals are from Classic Arcades, which explains the quality issues. We have reached a resolution, so in the end Ministry of Pinball did follow through.

#7 4 years ago
Quoted from Pinless:

I purchased a set from free-play.se and they turned out really nice.
https://www.free-play.se/en/cabinet-parts/cabinet-decals/backbox-art/star-trek-the-next-generation-backbox-art-2-pcs.html
Licensed next gen backbox decals for STTNG are few and far between right now.

Thanks for the link.

#9 4 years ago
Quoted from cjchand:

Maybe update the title to reflect that you were made whole?

The decal quality has not changed, what would you recommend?

#11 4 years ago
Quoted from Atari_Daze:

call out Classic Arcades rather than M O P ?

Fair enough, topic title changed. I still feel M O P is partially responsible as they are the re-seller who are willfully selling this grade of product and that they only resumed communication after I posted on Pinside.

#13 4 years ago
Quoted from wdennie:

So I have to ask. Is it color or quality?
I looked at the one there selling on e-bay and there picture show's its a darker blue than the original blue.
So is this your complaint?

Quality = the standard of something as measured against other things of a similar kind; the degree of excellence of something.

So I guess my answer is yes to both. The color is off, most notably in the blues. The finish (sheen) is also not correct. If your question is about the grade of the material, it is fine, probably even better than the original...but what is the point when it looks bad. If you bought an ultra sharp 8K display, but the colors were off, would it matter how crisp the picture looks?

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