Quoted from goatdan:I've got a bunch of updates today about refunds, MGC 2021, and merchandise! I again apologize for the longer update here, but things often move together, and we want to keep you up to date with the information we have.
On Refunds...
Since our last communication, two major things just happened - we were approved for a small loan, and we have worked through the contract process with a number of groups, which had been holding up the fund recovery process.
Fund recovery does still take time, so agreements that we are preparing to sign will not mean we instantly have the money back, but we now have a rough idea of when it will come. Because of this, starting to refund claims based on the date ticket were ordered, starting with the oldest orders first.
We do not know when this process will finish, but are working as quickly as possible. We are going to continue to hold some funds for expedited refunds for anyone who finds themselves in need of money sooner than later. As always, please contact us via the email form on our web site if you need an expedited refund so we can take care of it for you.
Finally, as before, if you have not done your ticket claim and intend to receive a refund, please do so. Instructions can be found at the MGC Web site under the "Show has been canceled" link at the top of every page.
On MGC 2021...
As part of the above, we believe we have dates for the 2021 Midwest Gaming Classic - April 30 to May 2!
This is far earlier in the process than we would usually announce the dates - in fact, we are still working on a couple small contractual issues, so it isn't yet "official" - but we thought it was only fair to tell you now as so many people are holding their tickets for next year already.
At this point, we do NOT have hotel rooms pricing and availability, nor are we putting tickets on sale yet. We will make a more official announcement about the dates in the future, but we wanted you to know as soon as we could.
On Merchandise...
We are looking to produce and ship merchandise as well as VIG swag bags in the next few weeks and will keep people apprised of the situation as best we can.
The GOAT Store - the retro video game store that we also run - continues to ship items on a regular basis.
Again, if you have the means to support us either through merchandise purchase or retro game purchase through the GOAT Store, we would really appreciate it.
While we have been and continue to be certain we are able to refund money to anyone who asked, I cannot pretend that this situation isn't very trying for us as a company as the vast majority of our revenue is tied to the Midwest Gaming Classic.
Your support has allowed us to be able to expedite refunds for everyone who needed one immediately, and we are extremely grateful for that.
What's Next...
I'm hoping to have a bit more time again to post some fun stuff on social media again. Beyond that, we'll be putting the merchandise into production officially soon, and I'll be working to nail down contracts for next year as quickly as I can, while also recovering all of the money due for refunds.
As always, thank you so much for your support!
That’s great news; I was beyond excited to catch this years show, so I’ll keep that bottled up for ‘21. Thanks for everything you’re doing.