My Sparky worked great when I initially received the game, but after about 100 plays it started working intermittently. Sometimes would not work during multiball start but then shake during a jackpot. Diagnostics proved to be the same thing... when it worked it made me wonder what the heck was going on during the game...sofware? connector? Then that stopped working so I chalked it up to an intermittent failure that went full.
Patrick at Stern explained to me that Sparky works by energizing the coil as a magnet which pulls the steel plate toward the coil, and if the coil is firing (you can hear it), then odds are the steel plate is too far away from the magnet to pull it and thus Sparky won't shake.
Investigating it further the key is a little metal tab at the top of an L-bracket that is thin enough to get bent over time, and it just needs to be straightened. Easy solution to a not-so-easy troubleshooting session.. Well let's just say it's not all that easy to get behind Sparky, but the repair can probably be done without touching a screw. I decided to take the whole mech apart and shot pics of it to share.
sparky_before.jpg sparky_before2.jpg sparky_after.jpg