I've got a weird issue. Game was in attract mode and on free play. The screen suddenly went dark and the start button is no longer flashing. All the other lights are on but are frozen no longer in attract mode. The game was recently moved so I thought a connection might be loose in the back box, we triple checked and everything is connected. Restarting the game brings the game into the same state, no screen, no start button, but the GI and back box light up. The only funny thing I noticed was the green light next to 5V was not on. Any ideas? thanks

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So this is weird. The picture I took shows the light on the F12 fuse low but in real life all the lights are the same.

Even though the f12 fuse doesn't seem blown I did replace it and nothing happened when I rebooted. I took it out and put the old one back in, nothing. Then I took the old one out and tried the new one again and the game booted like normal! Then I pressed start, it launched a ball, and everything went out again.

The fuses do not look blown, is this maybe a bad solder on the board? We tried wiggling connectors and nothing.

thanks for the help everyone.

Thanks for all your help so far. The game is still under warranty, would this be easier for me to ask for a new board? My multimeter is at my workshop and I'm not suppose to leave my house for non essentials