Hi all
I would like to address the issues mentioned above
There have been some reported issues with Sparky going off.
The last I counted it was two. Everytime the fix was just replacing the EL box.
If you read the instructions included with the set. The first line states the following:
READ ME
By installing this modification, you understand that every pinball machine is created differently.
With that being said..we have sold a few hundred of the MET PowerBladez.. When it comes down to it, every machine is unique in its own way. Is your machine wired differently somehow? Maybe? Is there something else like another mod interfering in some way? Possibly. It's very hard for us to diagnose your game when it is not in house here in the studio.
Trust me.. this one is very puzzling to us as well. We have a MET here with them installed and we cannot recreate this no matter what we try.
I have been working hard to resolve the issue with Numskull and I did send another power cord just the other day. Hoping this works. If not then guess I will have to give a refund. No worries. Nothing is perfect. And I want to thank him for being patient!
Speaking of which..snake mod.. Once again.. same thing.. Tolerances go rampid during manufacturing.. or you may just have gotten a bad one.. No worries. we will send you a new one.
In any case.. I do support my products and I have been on PInside for 6+ years. We always try to do the right thing. Some folks (btw by no means referring to Graysons Dad but in general) are never satisfied no matter how hard we sometimes bend over backwards. It's just part of THE business. And that's with any business. however..if you do a search you will see most love all of our innovative products that we create.
I would be happy to take the MET PowerBladez back for I have another cipboard full of orders that need to be fufilled.
Once again..no worries.. you do what you think is best.
Most of all I appreciate the feedback and your support.
Have a good evening
-Joe