Quoted from Sparky:As I mentioned in my previous post...I just took the glass off my game, changed Feature adj. #17 to 3 (default is 1), and I got the exact same behavior you described.
It's not a switch adjustment.
I noticed this also on my game sometimes, weird thing is it starts acting normal for me again after a drain the current ball and start the next one. I was just assuming it was a software glitch, that something happened that causes the snake to stop giving out letters.