My NIB Premium arrived on Friday from Trent at Tilt Amusements and I love it! I have added a cliffy on the scoop, a Sparky protector from pinbits, and new carbon steel balls from bctrade (Ball Baron is sold out). I have a topper and ColorDMD on the way.
I am having two issues and wanted to see if anyone could help:
1) Out of the box the plunger would not plunge the ball into the game. I swapped the orange spring out with a blue spring which would get the ball into the playfield but just barely, I tried a green spring and now the ball goes all the way up but my kids struggle to pull it back. Since the game came with an orange spring I feel that something is wrong and a higher powered spring is just a band aid. Any idea what to try?
2) I have had balls get stuck on the metal around the snake, it seems like there is some magnetism there. I have maybe 50 games on the machine so I did not expect the balls to magnetize already and they are not sticking to each other or any other part in the game. Any idea how to stop this?
Thanks for the help!2 (resized).jpg