Ok so last night I was able to FORCE the playfield down into the lockdown receiver. It took a lot of effort, a lot of force and a lot of banging the playfield to get it to sit on the receiver. The right hook seems to go a little easier than the left for some reason This, of course, is NOT normal.
Then I decided to lift the playfield and test it once more. The playfield was (as expected) extremely difficult to lift out of the lockdown receiver because it had been forced down into the lockdown receiver.
When I finally got it off the receiver, the Playfield "popped" out (imagine removing your boots with the laces still firmly tied) that is what it felt like when the playfield popped out of the lockdown receiver. I then forced the playfield into the receiver again and went to bed.
Here are my questions to you guys:
Is this pretty normal for Stern games?
Do you guys also have to force the playfield down into the receiver?
Will me forcing the playfield down affect game play or worse, F-UP the cabinet or the playfield by warping it or something?
Thank you very much for your help!