Quoted from miguelortega:I agree though why even bring it this far? was clearly destroyed.
Because you'd be surprised how many people don't know / don't care / don't inspect packages on delivery. The trucking company will now have to file a claim e.t.c. with their insurance company (which they obviously do not like doing). Hence, they take the gamble in delivering it to see if you'll sign for it.
Jacked up biz practice? Absolutely, but such is life sometimes...
Hopefully Stern and/or your distrib can get a replacement out to you quickly...
Phoenix, AZ
