I know this topic has probably been discussed before but can someone let me know if this happened to you and what Stern did for you? I think it's unbelievable that you buy a new game and less than a year and home use only play the playfield starts chipping and flaking. I even put Mylar around the magnet just to help protect the playfield. I don't think the magnet is the cause. This is the second issue I have had. My head decals peeled off and they sent me new decals. My twenty year old B/W games don't have this problem! I ordered my Metallica in April '15.