Deroche, BC
I have had four games shipped from the east coast to Vancouver B.C. using AFB and all arrived on time and in great condition. Also for under 400 bucks per machine.
(Topic ID: 74701)
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Quoted from burningman:jalpert...I totally agree.
However, for me, being in an industry where customer service is king. You don't over-promise and under-deliver.
I like to think of myself as a very easy going guy. But man, please don't tell me that you will get back to me and never call. Or make me call you 4 times to try and figure out why I am sitting in my living room at noon when I was told, the day before, that I was the first delivery the next day, (8am) and they showed up at 12:45 in the afternoon on a work day. And that was the second time they were supposed to deliver.
I am very happy to hear about Matt and AFB. At least we may have an alternative. By the way, is there any contact info for AFB?
When a company has no competition they can do whatever they want. Regardless of the game, or the deal, I will NEVER use NAVL/STI or Michelle for any shipping, ever again. I just hope that Matt and AFB can become the go-to guys (as well as pinballs on the move) vs. having to be stuck with NAVL/STI/Michelle.
abfs.com is the website if you want to check it out.
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