(Topic ID: 74701)

Maybe NAVL used to be good... be warned.


By adalogue

5 years ago



Topic Stats

  • 102 posts
  • 46 Pinsiders participating
  • Latest reply 5 years ago by jeffspinballpalace
  • Topic is favorited by 4 Pinsiders

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    #65 5 years ago
    Quoted from flashinstinct:

    Well you guys can try
    Matthew Torgersen
    Office: (877) 331-5123 (x112)
    Fax: (801) 936-0962
    Email: matthew@freightwire.com
    Website: http://www.freightwire.com
    He delivered my pin 500 miles with no issue and beat Michelle by $80 bucks.

    Does he do Blanket Wrap?

    #66 5 years ago
    Quoted from bladerunner:

    Courtesy of STI Florida.

    8-13 024.JPG 173 KB

    That indeed sucks--sorry to see how your game was abused.

    But this evidence should serve as a warning to everyone to NEVER buy a game from a seller who isn't willing to protect the game from Morons who don't know what they're doing.

    At a minimum, the seller must be willing to:

    1. Fold the head down onto the rails with cardboard in between.
    2. Insert backbox screw in factory hole to secure light board (WMS pre light tub).
    3. Secure the head to the rails with a nylon tie or ratchet.
    4. Shrink wrap the entire game or better yet: encase all the cabinet screening in cardboard before shrink wrapping.
    5. Tighten all the leg bolts and use Pincabs underneath on screened games only for Legs-On; install new Stern brackets on decalled games for Legs-On.
    6. Spin in leg levelers all the way in when shipping Legs-On.
    7. Affix simple signs made from 8 1/2 X 11 paper and a thick Sharpie that read:

    DO NOT FORK LIFT
    HAND CARRY ONLY
    HIGH CLAIM VALUE

    Not an unreasonable request IMO...or NO DEAL.

    Otherwise, Morons could decide this is an appropriate way to ship your game.

    #68 5 years ago
    Quoted from Concretehardt:

    NM,
    My question is... If you pre wrap the game before NAVL arrives for pick up and they are unable to document condition will they cover damage if something happens? they could just say the game was already damaged.

    Never had a problem (when dealing with Michelle).

    Had two games damaged during shipping (out of about 15)--both claims were expeditiously paid to my 100% satisfaction.

    She graciously never even asked for photos showing the game before it was prepped by the seller--but obviously you'd have photos on file from before the purchase/seller prep if you needed them. In theory, you could also ask the seller to document the game being wrapped in stages.

    No way I'd ship a game unless it was protected from a Moron showing up...because they will unfortunately show up.

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