I do not know Zitt . I do know Marco . Marc Mandletort . Customer - vendor relationship . We have had extensive conversations over the last quarter century plus at the shows and auction circuit . I have no horse in this race .
He is not a jerk . Nor in my experience has he employed difficult to work with staff .
Since your time is valuable 1-803-957-5500 likely your most expedient route to less stress and a successful resolution . Someone cannot fix what they do not know is damaged.
Playing nice a good way to start to resolve lifes issues .
Shane