I recently posted another review of bad experiences I had with the services of another supplier and wanted to make time to communicate what fabulous service I have received from Marco Specialties.
Even though they are on the West coast and I am located on the East - if Marco Specialties had everything I need for my winter T2 restoration project - I would not buy anywhere else.
My experiences with Marco Specialties have been exceptional. Specifically:
1. Their web site is well built.
2. Inventory listed on the web site is extensive, maintained, and updated regularly.
3. They promptly respond to communications of all types - telephone, email, etc.
4. They offer multiple shipping options at fair prices.
5. They accept all major forms of payment - credit cards, and PayPal.
6. Order tracking is provided and communicated on shipments.
7. Shopping cart works well and holds items between orders.
In short, Marco is a well-run organization that clearly cares about delivering quality service and fair prices. If I were a pinball manufacturer I would strongly consider contracting with Marco to handle parts order fulfillment and focus my attention on my core business - Marco does a great job.
Thank you - and keep up the great work!!