I decided to order from Marco for the first time last Monday night(May 7th). I ordered 3 in-stock parts, it still has not shipped(they say it will ship today, May 14th).

Hmmn, I wonder what happened to the "It will ship within 72 hours" if we are really busy. I order from PBR on Tuesday, I have it Thursday. 48hrs to Chicago, that includes pick, package, and ship.

Some businesses live & breathe customer service, some are just another service for the customer.

Well, Paul from Marco did just reach out to me through a PM and did give me some answers and a resolve to the delay in my shipping. They do realize it should have never taken this long(Again, it's only been 8 days, but the website states 72 hour turnaround, max).

It's good that someone is watching the community and was good enough to reach out. I will give Marco the benefit of the doubt and will use them again when needed.