Quoted from JStoltz:Agree. I am making the point that this is an emerging trend that is upsetting (sorry to keep using the phrase) the status quo.
I personally agree that the code is great, but would add that Stern has established this cadence of release and code updates that (maybe informally or unofficially) tells their buyers that they can expect a few code updates after release. These tend to fix bugs and balance gameplay, but they also sometimes complete features that were not completed. In some cases things are added that were not specified in a feature matrix or even identified on a playfield insert. Quick example since my collection is small and Mando is my only NIB purchase: Dank Farrik Multiball.
Again, this is an unwritten, undocumented, and unprotected expectation held by many Stern buyers. I think Stern is partially responsible for creating that expectation, and buyers (as Chuck pointed out) are also taking on some risk by thinking that's guaranteed in some way (it isn't). I'm not saying Stern owes anyone the code updates or content additions, I'm making the point that topper-locked content was *bound* to irk people by upsetting the status quo. When you add on the ~2x or so price increase on the topper, that only raises the tension and frustration.
I guess a point I'm trying to make is that 1) Stern should have seen this coming (and maybe they did, I'm sure they had some internal discussions about this before they reached the decision to do what they did) and 2) This is a deviation from the norm w.r.t. game code, and in my opinion a rightful cause for debate. I don't think it's reasonable to tell people to "quit their whining" because I think this is a legit reasonable concern (more so than the price of the topper, imo).
Kinda rude, man.
I see the point you're trying to make with the video game comparison, but I still argue that that's not what THIS industry is like. Video games don't regularly get released with 60-70% code and then gradually updated over the next 6 months to reach what the software lead considers (informally) to be "feature complete." I don't think this analogy captures the nuance of this industry, like someone pointed out a few pages back.
At what point does Stern potentially realize that any game content not on the instruction card could be monetized and packaged with a high dollar accessory? A year ago I would have said "no way," but now I'm less sure.
Again, I don't think this analogy is very effective (and I'm not one of the people saying Stern is "greedy", either). When you go to see a movie they're not releasing new cuts of the movie every couple months for the next several months. You don't get to an action scene and see a placeholder card that says "Coming in a future release."
Actually, a lot of video games take years to complete these days. No Man’s Sky, Fallout 76, Destiny, etc. most games ship ~ 98% finished these days, but there are plenty of examples like I pointed to. Early Access video games probably account for multiple times the combined pinball sales in any given year.
The problem with pinball is exactly what we love about it - it’s a physical machine. With video games, you can send out alpha builds to teams across the world… not so easy with a pinball machine. The current business model of shipping a machine with a ~ year roadmap to completion obviously isn’t perfect, but it’s the best solution we have currently, in terms of fleshing out a balanced and robust set of rules that is thoroughly tested.
But back to the topper debate.
A topper is an accessory. Sorry for additional rudeness, but I see this same entitled opinion in the music industry where I work “ugh I can’t believe this band is charging $80 for a hoodie”. Yeah, god forbid a musician 1. Has the desire to make something cool and not a shitty Gildan pullover (or shitty unlicensed 3D printed crap to use the pinside analogy), and 2. Actually make a little money. Lord knows bands are just raking in the cash.
Pinball, despite its current growth trend, is still tiny. Pinball could use some extra $ in my opinion. I’m all for this 500 LE James Bond pin. Sell em for $50k each, so that Stern has some fuck around money to experiment with. Make some $10k toppers.
Look at Fortnite. One of the biggest video games of all time, and it’s free because of whales who essentially buy digital toppers. Obviously Stern will never give away pinball machines, but a healthy industry often depends on the support of whales….
… speaking of whales, I got a great idea for a pinball machine.