The good thing about Pinside is we can tell if it's just one guy with a bolt in the coil or 50 people with this problem. My WOZ had problems (missing screws, loosening coil stops)similar to others so we reported and JJP corrected the problem on later games. Stuff happpens with all screws, switches, code in a modern pinball though I know you don't expect it with a NIB. I don't expect Stern or JJP to be perfect but they should try to be.... I guess that's about all we can hope for.