Well shit, that really stinks man. Thats some bad karma. I'm sure it's super frustrating. When it gets figured out I hope you can post what the issue was and how it got resolved. In the meantime, if you havent done so already I would double check the connections at the trough itself under the playfield. One of the connections or one of the switches might be a little flaky.

Disclaimer: I've never even seen a Spike game in person.

If the trough opto board has a connector you can disconnect and reseat, I'd try that.

Did you lift the playfield and reseat those connectors as well?

just wanted to say I WISH we experienced that amount of play.

That is flipping awesome!

Sorry about your issues OP!

Wish I could be of help

Everything I know about spike came from this video:

It has LEDs on each of the node boards to tell if the voltage is there, and if the node board is communicating with the CPU. So until Stern can respond, that is where I'd start. I'd look at the trough, and follow its data and power cables to a node board, and then see the status of that board.

Sorry I can't do better, but I don't have one yet.

Now you title has earned it right to exist.

Sorry about your troubles. I would be royally pissed.

Holy s**t!! Now I'm worried about mine. I wonder if reloading the game code would help.

It's their code name.

I think there is one key piece of info missing. Where the hell did you get a zima?

I'm not a Kiss fan, yet this game looks really awesome (aside from all the issues you're experiencing). I hope they get you sorted out soon!

Sucks. More reason to wait for code and kinks to be worked out before buying.

OP, were all 3 troublesome games made on the same day? Someone on the line might have been having a bad day or night before.

Any LEDs not blinking on the board in the backbox that are listed on the video about the spike system that Stern put out? There seems to be a node board issue on yours. Something is not talking correctly.

Don't fret too much. They will fix the issues.

Yes it does. MNpin, did you move it into the house that way? Here's my Mustang being unloaded, notice the box markings. If yours was moved that way in your picture it was tilted upside down.

IMGA0930.jpg
IMGA0933.jpg

Sometimes they just have issues. Here is my MET that is about a month old. Yes, Stern is replacing it (but I have to send the PF to Stern)

met.jpg

That looks all too familiar.

Sure they do but 3 games with pretty much the same problems going to the same state at the some time. What's needed is to get all the mfg serial numbers for the games that were made that day, track them and see if anymore from that run are having problems.

Yeah that's not a problem then.

So that's 4 of you know? Stern has a MAJOR problem it looks like.

My KISS shoots the ball SDTM a lot also, but doesn't lock up that I know of. It prob has about 1500 plays on it by now.

Re ball search, have you checked the trough? LEDs from spotlights have a tendancy to fall out and end up in the trough, seen this happen a few times including on a just out of the box Star Trek Pro a few months ago.

Dear god - good luck to you all.
And to all you guys trying to sound positive - good.
If my NIB ST LE did this; I'd be fu*king livid and would have hoped for some support from this community.

Sorry to hear.

I wish QC went in the same direction as ever increasing prices.

If my LE has half these problems, I will NEVER buy a NIB from Stern EVER again!

no excuse really.

Wonder if WWE had any Spike related issues similar to these being reported for KISS.

84 posts may seem like a long "time" but it has only been 1 day since this thread started. I would give Stern a chance here.

Lock up and reset issues were reported last month by numerous peopel when the very first games rolled off the line. We were told it is a code issue. i am beginning to wonder now with more of them and apparently more frequent.

someone has to actully buy a WWE for us to know if it would have problems.

Hopeful that it's not an engineering mistake, but a code mistake that can be fixed.

please keep us updated on these problems and the fix as this new spike system is new to all of us.

Has any of you 3 tried re-installing the code....helped a guy having problems with his NIB ST PREM few days ago..???...............Joey

Different board set but worth a shot.

Doh...!!!....good call......man..with all these nib stories...you guys are making me think twice about it...really can't wait to see what Stern does for you guys...Well OP...the positives are...

1.at least this wasn't your first NIB experience...

2.thats pretty much the only one I can think of................Joey

Currently this is not an option as Stern has not publicly posted KISS code yet. You can't even download it on their site yet.

Stern has posted video on their Facebook of Borg playing an updated v1.0 code, and some people here were saying that a code release was scheduled for this week, but we haven't seen any code posted yet.

I have a Wrestlemania LE with the SPIKE system, but I haven't experienced any of these issues that the OP is having. However, I did have an issue with the system randomly restarting every once in a while (it didn't happen extremely often but often enough for me to reach out to Stern tech support). Stern sent me a new CPU board, and I haven't had any issues as of yet.

I bought Wrestlemania LE & am enjoying it (of course it needs some updated code). The majority here on Pinside seem to hate the theme & unique layout, but I'm actually a fan of both.

This whole thread is disheartening. I was planning on ordering a kiss, but I'm not sure if I want to take the chance. I'd be super pissed if I Just dropped 4500 on a new game and it didn't work when I got it.

I wouldn't say awful, this is a BRAND new board set. There are bound to be a lot of issues to work out. Hell they could of got a bad batch of memory chips or theres a bug in the OS. This is what happens with new things... There is a warranty for this reason. It sucks, I don't wish this on any pinball buyer, but we have to work through and document this for Stern so they can fix/resolve these for future games.

Sucks to have problems out of the box. I would be checking, inspecting and re-seating ALL cables if it was mine.

Shame too, because I have never had an issue with the previous board set and I've had a bunch of different newer Sterns with them. Not sure I'm ready to be a fan of the new spike system. Time will tell.

GL!

I had WWE and have KISS and they worked fine. Hopefully the solution is simple.

The rights to Zima are owned by Coors. At the end of the brewery tour, they have a little bar-room. There was a slushie machine on the counter counter making Zima slushie!! When I asked about it, they said they bought the rights and re-formulated it. With that being said: I have never seen one in the wild. We now return you to your regularly scheduled pinball show...

Is there a feature in Spike that allows for you to back-up your code? I.E. - save it to a memory stick? If so, maybe someone that has a working KISS could pull the code off their game, post it in drop box and let these guys try re-installing the code from a known working game.

Feel for you OP.

This sucks for those that ordered. It's BS that this happens, especially something this expensive. But, at least it's Stern; and I'm certain they will make it right. Got to be QA or code problem.