(Topic ID: 201377)

Mail bug

By pinheadpierre

6 years ago


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    #1 6 years ago

    Entering more than 10 lines in a pinside pm on my phone results in the "send mail" button disappearing. If I delete back to just 10 lines the button reappears.

    --------------------------------
    Your browser/os information:
    Mozilla/5.0 (Linux; Android 7.0; SM-G930T Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.116 Mobile Safari/537.36 (this will help us make sense of your bug report)

    #2 6 years ago

    I tried testing for what you described, but wasn't able to reproduce it on my android device.

    Could you post a screenshot?

    #4 6 years ago

    I also tried to replicate this issue but was unable to.

    Random thoughts: What happens if you try scrolling down? Maybe you need to zoom out?

    And, like Forceflow says, a screenshot or video could be helpful too!

    #5 6 years ago

    Here is a blank form. Note send now button below text field.

    Screenshot_20171028-092422 (resized).pngScreenshot_20171028-092422 (resized).png

    #6 6 years ago

    Click inside the text box and the button moves inside the box.

    Screenshot_20171028-092438 (resized).pngScreenshot_20171028-092438 (resized).png

    #7 6 years ago

    Type more lines.

    Btw - for these single character lines the form would delete my last character when hitting the carriage return. Pressing back, reentering and carriage return again left the character as it should. (Note position of cursor in photo. This is from a single click of carriage return. The 6 was deleted simultaneously.)

    Screenshot_20171028-092511 (resized).pngScreenshot_20171028-092511 (resized).png

    #8 6 years ago

    10 lines. So far so good except for the phantom character deletion.

    Screenshot_20171028-092618 (resized).pngScreenshot_20171028-092618 (resized).png

    #9 6 years ago

    Line 11 which also looks like the first line which would cause the text box to scroll and voila! The button is gone.

    Screenshot_20171028-092643 (resized).pngScreenshot_20171028-092643 (resized).png

    #10 6 years ago

    That's some crazy stuff going on. First time I ever heard about the character deleting bug.

    Regardless, I will fire up my Android test phone next week and try and figure out what might be happening.

    You're using the latest Chrome, straight from the Play store? Any weird settings on your phone that may cause this? A non-standard keyboard? Extensions/plugins? Just thinking out loud here.

    #11 6 years ago
    Quoted from robin:

    That's some crazy stuff going on. First time I ever heard about the character deleting bug.
    Regardless, I will fire up my Android test phone next week and try and figure out what might be happening.
    You're using the latest Chrome, straight from the Play store? Any weird settings on your phone that may cause this? A non-standard keyboard? Extensions/plugins? Just thinking out loud here.

    Using a stock Samsung S7 with its standard keyboard. Chrome straight from the play store with no mods or extensions.

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