Quoted from DocRotCod:
I just got my Indiana Jones ramp this week. I've recently purchased a TAF ramp. And a whole slew of other parts. Still no problems at all.
In fact, I purchased a plastic for my STTNG and he E-Mailed me saying he had been notified in the past that the color was slightly off and wanted to make sure I was aware of it and ok with it before he sent it.
Here is what he wrote me:
"Thank you for your order. The STTNG Ferengi Jackpot plastic is a silkscreened reproduction. Although we have sold many without any complaints, we did have a few customers mention that the colors have differences when compared to the original. Since we were notified about this, we are asking each customer if they feel it will be a problem before we process the order. Our website has accurate pictures of every item.
Assuming you would like to proceed with the order as it is, there are multiple shipping options available. How would you like the plastic
That's customer service.
I got that exact same copy-pasta over some Bullwinkle plastics I ordered. I went ahead and ordered them anyway, and indeed the colors were way off on some of the plastics. I took the time to scan in both the originals and the reproductions, and then mailed him links to my pics. No response. I then realized that he himself didn't really care either way, and that I would need to track down whatever 3rd party had made them. Thankfully I found some NOS plastics and didn't have to use the off-color repros.