(Topic ID: 90620)

MAD Amusements - has anyone had dealings with this parts supplier?

By charsiufan

5 years ago

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  • 181 posts
  • 57 Pinsiders participating
  • Latest reply 4 years ago by Blackbeard
  • No one calls this topic a favorite


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#34 5 years ago

Regardless of what seller you posted this about, I'd say this...

I spend my money where it's appreciated. Places that welcome my business, and treat me like a valued customer, not a hassle.

There are other suppliers. If you aren't happy with one, try another.

#36 5 years ago

I personally won't deal with MAD. At this point, he probably wouldn't sell to me anyways, as I've been vocal about how he treats his international customers.

I believe everyone I've seen post problems with MAD eventually got their stuff, so don't lose hope. But, in the future, if you need something and MAD's your only choice, post here on Pinside and perhaps someone can help you find it somewhere else.

#45 5 years ago

There's a pattern here, folks!

If a vendor in Germany screwed you on a deal, you'd be on the forums in Germany, telling your story, and would be pissed if the fellow Germans stood up for them.

It doesn't shine a positive light on us Americans. 'Hey, I'm sorry you got screwed, but did I tell you I got mine?'

It doesn't shine a positive light on pinball. It doesn't shine a positive light on mankind!

It's simple.

If MAD wants business from outside the US, he needs to treat those customers like they are valued customers.
If he doesn't want the business, then he should just explain that, and not take it.

Earn our dollars, we will gladly hand them over for quality parts and service!

#70 5 years ago
Quoted from RustyLizard:

I disagree with that statement. We are paying full price for everything. Any money that is taken from international customers doesn't do anything for us. We are also upset that this is also an issue. We want our suppliers to be solid businessmen also. It's good for us in the long run.

Some of us aren't paying any price for anything - I'll do without before I order from MAD!

3 weeks later
#145 5 years ago

Have someone buy it elsewhere.

Otherwise, you're supporting the problem!

#147 5 years ago
Quoted from spfxted:

If it's not available elsewhere...

MAD isn't making this stuff himself

I've done without in the past when a particular vendor was the only source for something.

But, I realize I'm just one person, and some others will feel differently about this than I do.

3 months later
#156 4 years ago
Quoted from captainadam_21:

Why are people in the United States still chiming in on this? He provides good service to America and horrible, horrible service to foreign countries. He needs to stop offering shipping outside of the US.

Why are people anywhere ordering from him?

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