Dear Pinball Friends working with MAD Amusements,
I want to ask you for help to get our order from MAD-amusements.com.
Me and my friends here in Czech republic, Europe gave our money together and made order for pinball spares at total value at 2987,25 usd.
We have dealed price by email, confirmed delivery date till 16.3.2017 to friend adress in California, US and followed bank instruction for payment and paid by express payment 7.3.2017.
After sending Payment confirmation to [email protected], we can not get any responce from this shop, even tried to contact them througt ebay, telephone etc..
We expected, no feedback.. there are maybe holidays, but after googling we found this nice forum, and many stories about similar problems..
Till today we did not recieve any parcels and got no reply from Mad amusements.
Because i contacted already some people from pinside forum, who had the same problems in the past, they tell me to ask pinball community, people ordering from MAD amusements, to help to get what we paid.
3000 usd is in our country average salary for 4 months and for us big money, which should be for growing our hobby essential investment.
This is our first order in US and we did not really imagined that this story can happen in US pinball community.
Dear Pinball Friends, can you please help us and use your working contact with Mike, JD to push them to send us what we paid?
If you decide to help us, just speak about email order from my email [email protected] at total value 2987,25 usd, with delivery to our friend adress in California.
Maybe the best will be to avoid it happens to some other people, ask the shop to write on their pages, they serve US customers only.
In Europe there are lot of fake online shops, but no shop which is doing ambivalent service like doing MAD. Serve US client normally and f**k non US clients. It is unique what we have never seen here before.
Thank you for reading it, any help will be higly appreciated.
Lukas Kulhavy