(Topic ID: 73049)

Machine damaged in shipping...please help with repair quotes

By Cheeks

10 years ago


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  • 39 posts
  • 20 Pinsiders participating
  • Latest reply 10 years ago by pinbum
  • Topic is favorited by 2 Pinsiders

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    #14 10 years ago

    I had a pin shipped to me once with the legs on.
    As they were taking it off the truck I could see the front legs were bowed in.
    I know it wasn't that way from the sender because I could see his pics clearly. The shipper insisted on him sending it legs on.
    Well did a lot of internal damage. This pin had to have taken a good hit in their warehouse.
    It had broken solder joints, certain toys would no longer shot straight and 1/2 the time the ball wouldn't come out to start the game. The seller signed a declaration stating the machine was not sold with these issues.
    The shipper gave me very lackadaisical responses to the damage. Although they paid for new legs and some time with a tech to look at the game, it just never played right again.

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